Terms & Privacy Policy

Introduction

Welcome to Brightowl Data Solutions. This page outlines the terms and conditions ("Terms") for using my website (the "Site") and services (the "Services"), as well as my privacy policy ("Privacy Policy") regarding the collection, storage, and usage of your data. By accessing my Site or using my Services, you agree to be bound by these Terms and my Privacy Policy.

Acceptance of Terms

By accessing or using the Site or any Services provided by Brightowl Data Solutions, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access the Site or use my Services.

Services Provided

Brightowl Data Solutions offers data analytics and visualization services. This includes, but is not limited to, data processing, statistical analysis, predictive modeling, dashboard creation, and automated reporting. To deliver these Services, I may require access to client-provided data, which will be handled in accordance with my Client Data Protection policy outlined below.

User Responsibilities

As a user of my Site or Services, you agree to:

Provide accurate, current, and complete information when requested.
Respect all intellectual property rights associated with the Site and its content.
Not engage in any prohibited activities, including but not limited to: spamming, distributing malware, attempting unauthorized access, misusing content, or any activity that could harm the Site, Services, or other users.
Comply with all applicable local, state, national, and international laws and regulations.

Intellectual Property

All content on this Site, including logos, text, graphics, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Brightowl Data Solutions or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Brightowl Data Solutions. You may not systematically extract and/or re-utilize parts of the contents of the Site without my express written consent.

Client Data Protection (Privacy Policy)

I am committed to protecting the privacy and security of your data. This section details my practices:

Data Collection:

I collect data necessary to provide my Services and improve your experience. This may include:

Contact Information: Name, email address, phone number, company name.
Project Details: Information and data you provide related to your data analytics and visualization projects.
Payment Data: Information required for processing payments for my Services (handled through secure third-party payment processors).
Usage Data: Information about how you use my Site (e.g., IP address, browser type, pages visited) collected via cookies and analytics tools.

Data Storage and Security:

Client data is stored on secure servers and protected using industry-standard security measures, including encryption, access controls, and regular security audits, to prevent unauthorized access, disclosure, alteration, or destruction.

Data Processing:

I process your data solely for the purpose of delivering the agreed-upon Services, for internal record keeping, and for improving my Services. I implement appropriate technical and organizational measures to ensure data is processed securely and in accordance with applicable data protection laws.

Cookies and Tracking Technologies

My Site uses cookies and similar tracking technologies (like Google Analytics) to enhance user experience, analyze site traffic, and understand user preferences. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

Data Sharing

Brightowl Data Solutions will not sell, rent, or share your personal or client data with third parties without your explicit consent, except in the following circumstances:

To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
To third-party service providers who assist me in operating my Site, conducting my business, or servicing you, so long as those parties agree to keep this information confidential and secure.
In connection with a merger, acquisition, or sale of all or a portion of my assets, in which case data may be transferred as part of the transaction (you will be notified via email and/or a prominent notice on my Site).

Data Retention

I retain your personal data and client project data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as long as your account is active. Upon request, or when data is no longer needed, I will securely delete or anonymize your data in accordance with my data deletion process and applicable laws.

User Rights

You have certain rights regarding your personal data, subject to local data protection laws. These may include the right to:

Access: Request access to the personal data I hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, under certain conditions.
Withdraw Consent: Withdraw consent for data processing where consent was the basis for processing.
Object to Processing: Object to the processing of your personal data, under certain conditions.
Data Portability: Request the transfer of your data to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact me using the information provided below.

Third-Party Links

My Site may contain links to third-party websites. These external sites are not operated by me and are not governed by this Privacy Policy or my Terms. I strongly advise you to review the privacy policy and terms of service of any third-party site you visit. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Dispute Resolution

Any disputes arising out of or relating to these Terms, the Privacy Policy, or your use of my Site or Services will be governed by the laws of the State of Mississippi, USA, without regard to its conflict of law provisions. I encourage you to contact me first to resolve any disputes informally. If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in Southaven, Mississippi in accordance with the rules of the American Arbitration Association.

Modification of Terms

Brightowl Data Solutions reserves the right to modify these Terms and the Privacy Policy at any time. I will notify you of any changes by posting the new Terms and Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this page periodically for any changes. Changes are effective immediately after they are posted on this page. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms and Privacy Policy.

Contact Information

If you have any questions or concerns about these Terms & Conditions or my Privacy Policy, please contact me:

Email: alex@brightowldatasolutions.com